TLDR
What size does the App Store want for iPad screenshots now, 13-inch or 12.9-inch? Upload the 13-inch set: 2064 × 2752 or 2048 × 2732 in portrait, both accepted. It is required if the app runs on iPad, and every smaller iPad, the 12.9-inch slot included, is scaled from it. Build real iPad layouts, not stretched iPhone shots.
iPad App Store screenshot sizes confuse people because Apple lists a 13-inch slot and a 12.9-inch slot that share a pixel size. This page sorts it out with Apple's own numbers.
What size does the App Store want for iPad screenshots now, 13-inch or 12.9-inch?
Apple's screenshot specifications put it in one line: to submit, you need "at least one screenshot for iPad 13-inch display" if your app supports iPadOS. Under the 13-inch display class, Apple lists four accepted sizes:
- 2064 × 2752 pixels (portrait) and 2752 × 2064 (landscape)
- 2048 × 2732 pixels (portrait) and 2732 × 2048 (landscape)
The 12.9-inch slot covers a single device, the iPad Pro (2nd generation), and accepts 2048 × 2732. Apple's note on it reads: "If screenshots with the accepted sizes aren't provided, scaled screenshots for 13" displays are used." So the 12.9-inch slot is not a second requirement. It is an override you can fill if you want a set made for that one model.
You can upload one to ten screenshots per device size, as .jpeg, .jpg or .png. The images "can't include alpha channels or transparencies", which is still the most common reason a correctly sized file fails.
Why the 13-inch slot accepts two sizes
Apple's iPad Pro tech specs give the 13-inch model a "2752-by-2064-pixel resolution at 264 ppi". The iPad Air tech specs give its 13-inch model "2732-by-2048-pixel resolution at 264 ppi" and add that the "13-inch model is 12.9 inches when measured diagonally as a rectangle." The same pixel grid has been sold as 12.9-inch and as 13-inch, which is why both labels keep turning up.
Apple's 13-inch class lists the iPad Pro (M5, M4), the iPad Pro (6th, 5th, 4th, 3rd and 1st generation) and the iPad Air (M4, M3, M2). Both panels are in it, so the required slot takes either size.
Which one to pick
Pick the size your source material already has. If you capture on an iPad Pro 13-inch (M4 or M5) or its simulator, you get 2064 × 2752; upload that. If you capture on a 13-inch iPad Air or an older 12.9-inch iPad Pro, you get 2048 × 2732; upload that. Resizing one into the other gains nothing: the difference is 16 pixels across and 20 down, and both pass.
Every iPad screenshot size Apple accepts
Apple's rule for scaling is simple: "If your app's user interface is consistent across multiple device sizes and localizations, you only need to provide screenshots for the highest required resolution. App Store Connect automatically scales them down for smaller device sizes." Here is the full list from the specifications page, portrait sizes only (swap the numbers for landscape):
| Display class | Portrait sizes (px) | Required? | If empty, uses |
|---|---|---|---|
| 13-inch | 2064 × 2752, 2048 × 2732 | Yes, if the app runs on iPad | Nothing: this is the source |
| 12.9-inch (iPad Pro 2nd gen.) | 2048 × 2732 | No | Scaled 13-inch |
| 11-inch | 1488 × 2266, 1668 × 2420, 1668 × 2388, 1640 × 2360 | No | Scaled 13-inch |
| 10.5-inch | 1668 × 2224 | No | Scaled 12.9-inch |
| 9.7-inch | 1536 × 2048, 1536 × 2008, 768 × 1024, 768 × 1004 | No | Scaled 10.5-inch |
The chain matters in one case. If you upload a separate 12.9-inch set, the 10.5-inch and 9.7-inch slots scale from it, not from your 13-inch set. Leave 12.9-inch empty and everything traces back to 13-inch.
One more detail from Apple's upload help: when you remove a screenshot, "it's also removed for all other display sizes using scaled versions." Deleting a 13-inch frame empties the smaller iPads too.
When your app needs iPad screenshots
The setting is TARGETED_DEVICE_FAMILY. Apple's build settings reference describes it as a "comma-separated list of integers corresponding to device families supported by this target", with 1 for iPhone and iPod touch and 2 for iPad. Xcode writes it into the app's Info.plist as UIDeviceFamily. A universal app has both, so App Store Connect shows the iPad screenshot group as required.
If App Store Connect asks for iPad screenshots you did not expect, check that setting first. Dropping iPad is a product decision, not a screenshot fix: guideline 2.4.1 says "iPhone apps should run on iPad whenever possible."
iPhone screenshots on an iPad canvas: why they get rejected
The numbers explain the problem. 2064 × 2752 is exactly 3:4. The large iPhone sizes are tall and narrow: 1320 × 2868 is roughly 1:2.17. There is no way to put one on the other without either empty bars or distortion, and App Review notices both.
The rejection message
Developers who hit this quote the same wording. One post on Apple's developer forums from February 2025 reads: "The 13-inch iPad screenshots show an iPhone image that has been modified or stretched to appear to be an iPad image. Screenshots should highlight the app's core concept to help users understand the app's functionality and value." A thread on the B4X forum quotes it word for word. It falls under guideline 2.3 of the App Review Guidelines, which asks that screenshots "accurately reflect the app's core experience", and 2.3.3, which says they "should show the app in use."
How to fix it
- Capture on iPad. Run the app on a 13-inch iPad simulator or device and take the screenshots there, so the frame shows the iPad layout.
- Check the layout itself. If the iPad capture still looks like a stretched phone, the problem is the app's iPad layout, not the screenshot. Fix that, or the reviewer will flag the app, not just the images.
- Design for the width. An iPad frame has room for a sidebar, a split view or two panels side by side. Show that; it is what an iPad user wants to see.
- Keep the message, change the file. The captions and order of your iPhone set can carry over. The image under each caption has to be an iPad screenshot.
Other upload errors, from alpha channels to the wrong slot, are in App Store Connect screenshot rejected.
Build a 13-inch set that passes
If the iPad story is the same as on iPhone, plan fewer frames. Apple's product page guidance notes that "the first one to three images will appear in search results when no app preview is available", so put the strongest iPad screen first. How many frames are worth making at all is covered in how many App Store screenshots to upload, and what to put on each one in how to design App Store screenshots.
A checklist before upload
1
Confirm the target lists iPad (Targeted Device Families includes 2). If not, you do not need this set.
2
Capture every frame from the app running on a 13-inch iPad, not from the iPhone build.
3
Check the pixel size of each file: 2064 × 2752 or 2048 × 2732 in portrait, 2752 × 2064 or 2732 × 2048 in landscape.
4
Export PNG or JPEG with no alpha channel and no transparent corners.
5
Upload one to ten frames to the 13-inch slot. Leave 12.9-inch and 11-inch empty unless you want a set made for them.
6
Look at every frame at full size before upload: real iPad UI, no bars, nothing stretched.
Making the frames. Any design tool can hold a 2064 × 2752 canvas; in Figma you set the frame size by hand and get free community templates. ListingShots, our app, is a desktop canvas for Mac and Windows with an iPad 12.9" preset at 2048 × 2732, which Apple accepts in the required 13-inch slot, and any custom size, such as 2064 × 2752 or a landscape frame. You drop in your iPad captures, add captions and backgrounds, and export each frame as a PNG at that size, next to your iPhone and Google Play frames in the same project. It is a one-time purchase of $15.99. It does not make app preview videos; for those, a video-capable tool is the better choice. The sizes for every other device are in App Store screenshot sizes 2026.
Frequently asked questions
FAQ
Frequently asked questions
Yes. Apple requires at least one 13-inch iPad screenshot if your app supports iPadOS, that is, if the target's Targeted Device Families includes iPad. One 13-inch set is enough: App Store Connect scales it down for the smaller iPad slots.
Not the image files. An iPhone screenshot does not fit the iPad's 3:4 canvas, and stretching it gets the set rejected as "an iPhone image that has been modified or stretched to appear to be an iPad image." Reuse the captions and the order, and capture the screens on iPad.
Either. Apple accepts both in the required 13-inch slot. 2064 × 2752 is the 13-inch iPad Pro with M4 or M5; 2048 × 2732 is the 13-inch iPad Air and older 12.9-inch iPad Pro. Use whichever your captures already are.
No. The 12.9-inch slot covers the iPad Pro (2nd generation) and is filled with scaled 13-inch screenshots when you leave it empty. Upload a separate set only if you want images made for that model.
Yes. Apple lists landscape sizes for every iPad class: 2752 × 2064 and 2732 × 2048 for 13-inch. Landscape suits apps mostly used that way, such as editors or games.
No. The 11-inch slot is optional and uses scaled 13-inch screenshots when it is empty. Apple accepts four 11-inch portrait sizes if you want a dedicated set: 1488 × 2266, 1668 × 2420, 1668 × 2388 and 1640 × 2360.
✦
iPad, iPhone and Play frames in one project
One-time $15.99. No subscription. A desktop app for Mac and Windows that lays out your iPad, iPhone and Google Play screenshots on one canvas and exports each frame as a PNG at the size the store asks for.
macOS 12+ · Windows 10+ · One-time purchase